What is the experience of Willy Mathew, the Vice President of Franchise Services, in franchise operations and consulting for Bambu?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Our onboarding and the Training Program are conducted by Grant Bachman, our Chief Operating Officer, Willy Mathew, our Vice President of Franchise Services, Tien Nguyen, our Director of Training, and Minh Thu Nguyen, our Director of Franchise Relations. Mr. Bachman joined us in 2022 and has over 10 years' experience in the field. Mr. Mathew has worked for us since June 2019 and has over 24 years' experience in franchise operations and consulting in the field. Mr. Nguyen has worked for us since June 2019 and has nine years' experience in the restaurant business. Ms. Nguyen joined us in April 2022 and has 10 years' experience in the field. Each of our personnel assisting with the onboarding and our Training Program has demonstrated to us satisfactory knowledge of the topics that they provide instruction for, has at least one year of experience in operating a Bambū shoppe and in training and opening Bambū shoppes that other people operate.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–38)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, Willy Mathew holds the position of Vice President of Franchise Services. He has been with Bambu since June 2019. Prior to joining Bambu, Mr. Mathew accumulated over 24 years of experience in franchise operations and consulting within the franchise field.
As Vice President of Franchise Services, Willy Mathew is involved in the onboarding and training program for new franchisees. This suggests that he plays a significant role in guiding franchisees through the initial stages of setting up and operating their Bambu stores. His extensive background likely makes him a valuable resource for franchisees seeking guidance on operational and consulting matters.
Prospective franchisees can expect that Willy Mathew's experience will be directly relevant to the support and training they receive from Bambu. His 24 years in franchise operations and consulting suggests a deep understanding of the challenges and opportunities that franchisees may encounter, making him well-equipped to provide informed advice and assistance.