What is the experience of Tien Nguyen, the Director of Training, in the restaurant business for Bambu?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Our onboarding and the Training Program are conducted by Grant Bachman, our Chief Operating Officer, Willy Mathew, our Vice President of Franchise Services, Tien Nguyen, our Director of Training, and Minh Thu Nguyen, our Director of Franchise Relations. Mr. Bachman joined us in 2022 and has over 10 years' experience in the field. Mr. Mathew has worked for us since June 2019 and has over 24 years' experience in franchise operations and consulting in the field. Mr. Nguyen has worked for us since June 2019 and has nine years' experience in the restaurant business. Ms. Nguyen joined us in April 2022 and has 10 years' experience in the field. Each of our personnel assisting with the onboarding and our Training Program has demonstrated to us satisfactory knowledge of the topics that they provide instruction for, has at least one year of experience in operating a Bambū shoppe and in training and opening Bambū shoppes that other people operate.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–38)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, Tien Nguyen, the Director of Training, has nine years of experience in the restaurant business. He has worked for Bambu since June 2019.
As the Director of Training, Tien Nguyen is involved in conducting the onboarding and Training Program for new franchisees. This suggests that his experience in the restaurant business is directly relevant to the training and support provided to franchisees.
Prospective franchisees can expect that Tien Nguyen's experience will contribute to the quality and relevance of the training they receive. This experience likely informs the training materials and methods used to prepare franchisees to operate a Bambu location effectively.