What constitutes a 'proceeding relating to the shoppe' that a Bambu franchisee must report?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall promptly forward to Bambu copies of all health department, fire department, building department and other similar reports of inspections as and when they become available, and shall notify Bambu in writing within three business days of: (1) the commencement of any action, suit or proceeding relating to the shoppe; (2) the issuance of any order, writ, injunction, award or decree of any court, agency or other governmental instrumentality relating to the shoppe; (3) any notice or violation of any law, ordinance or regulation relating to the shoppe; (4) receipt of any notice of complaint from the Better Business Bureau, and local, state or federal consumer affairs department or division, or any other governmental or independent third party involving a complaint from a customer or potential customer relating to the shoppe, or (5) written complaints from any customer or potential customer, providing Bambu copies of any documentation along with the notice.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, a franchisee must promptly notify Bambu in writing within three business days of the commencement of any action, suit, or proceeding relating to the shoppe. This includes the issuance of any order, writ, injunction, award, or decree of any court, agency, or other governmental instrumentality relating to the shoppe. Additionally, the franchisee must report any notice of violation of any law, ordinance, or regulation relating to the shoppe.
Furthermore, the franchisee is obligated to report the receipt of any notice of complaint from the Better Business Bureau, local, state, or federal consumer affairs department or division, or any other governmental or independent third party involving a complaint from a customer or potential customer relating to the shoppe. This also extends to written complaints from any customer or potential customer. The franchisee must provide Bambu copies of any documentation along with the notice.
In essence, this requirement ensures that Bambu is informed of any legal, regulatory, or customer-related issues that could impact the operation or reputation of the Bambu franchise. The franchisee is responsible for resolving these matters in a prompt and reasonable manner, adhering to good business practices. This reporting structure allows Bambu to maintain oversight and potentially offer support or guidance to the franchisee in addressing these issues.