What constitutes misuse of Bambu's marks that could lead to termination?

According to Bambu's 2025 Franchise Disclosure Document, a franchisee's misuse of the company's marks can lead to termination of the franchise agreement. Specifically, if a franchisee fails to follow Bambu's guidelines regarding the use of its marks and does not correct the issue within 48 hours of receiving notification from Bambu, it can be grounds for termination. This underscores the importance of adhering strictly to Bambu's brand standards and promptly addressing any deviations.

Bambu also emphasizes that only the marks specified by them, such as "BAMBŪ®," can be used in the identification, marketing, promotion, or operation of the Bambū shoppe. Franchisees are prohibited from using any other service marks. Franchisees must also notify Bambu in writing of any potential infringement or unauthorized use of trademarks similar to Bambu's marks. Bambu retains the sole discretion to decide whether to take action regarding any potential infringement and may involve the franchisee in such actions if deemed necessary.

Furthermore, Bambu retains the right to enter the franchised location to make alterations necessary for the protection of its marks and the Bambū system if the franchisee refuses to do so as required by the FRC Materials or the franchise agreement. The franchisee will be responsible for all expenses incurred by Bambu in connection with these alterations, including travel, lodging, meal expenses, and a fee based on the time spent by Bambu's employees or agents. This highlights the franchisor's commitment to maintaining brand consistency and quality control across all franchise locations, even if it means intervening directly and charging the franchisee for the associated costs.