What capabilities does the required Bambu point-of-sale system have?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
s in our Owner Operations Manual.
Point-Of-Sale Systems, Merchant Service, Computers and Other Technology
You must purchase a point-of-sale system meeting our specifications, which is currently the Square bundled system (the "POS System"). It includes our approved third-party applications. The POS System has the capability of facilitating our system-wide customer loyalty/rewards program; employee scheduling, time tracking, and inventory application; and third-party delivery services; and has built in merchant software for both shoppe and customer facing ordering, credit card processing and customer tipping. The POS System will generate and store data related to customer transactions and the loyalty program. You must also use a mobile smartphone that accesses the Internet to communicate via SMS. As of the date this Disclosure Document, we do not require you to purchase or use any other specific computer system or software, although we reserve the right to require you to purchase additional hardware and software meeting our requirements in the future.
The cost of purchasing a single POS System with two printers and related equipment and technology for your Bambū shoppe is currently $2,500. The typical cost of maintenance updates, upgrades and support is currently less than $100 per month. Merchant fees are processed and paid separately per the terms of our approved providers service agreement. We can require you to acquire different or additional hardware, software, and possible subscriptions to online applications, including diff
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 28–38)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, franchisees must purchase a point-of-sale (POS) system that meets Bambu's specifications. Currently, this is the Square bundled system, which includes approved third-party applications. This POS system is designed to handle several key functions for the Bambu franchise.
The POS system facilitates Bambu's customer loyalty/rewards program, employee scheduling, time tracking, and inventory management. It also supports third-party delivery services. The system has built-in merchant software for both the store and customer-facing ordering, credit card processing, and customer tipping. The POS system also generates and stores data related to customer transactions and the loyalty program.
For a Bambu franchisee, this means the POS system is a comprehensive tool for managing day-to-day operations, customer interactions, and financial transactions. The initial cost for the POS system, including two printers and related equipment, is $2,500. Additionally, franchisees can expect to pay less than $100 per month for maintenance, updates, upgrades, and support. Merchant fees are processed and paid separately according to the terms of the approved provider's service agreement. Bambu reserves the right to require franchisees to acquire different or additional hardware, software, and subscriptions to online applications with 90 days' notice.