Who bears the cost of acquiring high-speed Internet service that meets Bambu's standards to effectively operate its POS System at the Franchised Location?
Bambu Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee, at Franchisee's sole cost, shall acquire high-speed Internet service that meets Bambu's then current standards to effectively operate its POS System at the Franchised Location.
Franchisee's Internet service shall also include in-shoppe customer Internet accessibility.
At any time on 90 days' notice, Bambu may require Franchisee to purchase different or additional services, hardware, software, and applications, including but not limited to a different POS System, that meets Bambu's minimum specifications, and may also require that Franchisee pay any related subscription fees.
Source: Item 23 — Receipts (FDD pages 52–209)
What This Means (2025 FDD)
According to Bambu's 2025 Franchise Disclosure Document, the franchisee is responsible for the cost of acquiring high-speed internet service. Specifically, the franchisee must acquire, at their sole cost, high-speed internet service that meets Bambu's standards to effectively operate the POS system at the franchised location. This internet service must also include in-shoppe customer internet accessibility.
This requirement means that a prospective Bambu franchisee needs to factor in the ongoing cost of high-speed internet service when evaluating the potential profitability of the franchise. The franchisee cannot rely on Bambu to provide or subsidize this service. The internet service must meet Bambu's standards, so the franchisee will need to confirm that the selected service meets those standards.
Furthermore, Bambu retains the right to mandate different or additional services, hardware, software, and applications, including a different POS system, with only 90 days' notice. The franchisee would also be responsible for any related subscription fees associated with these changes. This means that franchisees need to be prepared for potential future costs associated with technology upgrades or changes mandated by Bambu.