Who bears the cost of acquiring high-speed Internet service for a Bambu franchise?

According to Bambu's 2025 Franchise Disclosure Document, the franchisee is responsible for the cost of acquiring high-speed internet service. The franchisee must acquire, at their sole cost, high-speed internet service that meets Bambu's standards to effectively operate the POS system at the franchised location. This internet service must also include in-shop customer internet accessibility.

This means that a prospective Bambu franchisee will need to budget for the initial setup and ongoing monthly costs of a high-speed internet connection. The specific costs will vary depending on the location of the franchise and the available internet service providers. It is important to ensure that the chosen internet service meets Bambu's minimum requirements for POS system operation and customer accessibility.

Bambu retains the right to modify the internet service requirements with 90 days' notice, potentially requiring the franchisee to purchase different or additional services, hardware, software, and applications, including a different POS system, and to pay any related subscription fees. This could lead to unexpected expenses for the franchisee if Bambu decides to upgrade or change its technology requirements. Therefore, franchisees should factor in potential future costs when evaluating the franchise opportunity.

Overall, the franchisee's responsibility for internet service costs is a standard practice in franchising, as it ensures that each location has the necessary infrastructure to operate effectively. However, the potential for Bambu to change the requirements and impose additional costs should be carefully considered by prospective franchisees.