Does B Bops provide any assistance to franchisees under a multiple-unit arrangement?

Except as disclosed below, the Company need not provide any assistance to you.

Company Obligations Prior to Opening. The Company is required to provide the following services and/or assistance under the Development Agreement prior to the opening of a particular Franchise:

1. You will be required by the Development Agreement to select a proposed site for each Franchise to be developed and to submit a written report regarding such site to the Company for its approval. The written report shall include a description of the proposed site and such other information or material as the Company may reasonably request. Upon receipt of the report, the Company will undertake such investigation of the proposed site as it deems appropriate and, in its sole discretion, either approve or reject

the site by written notice to you within thirty (30) days after receiving the report and, if your site is approved, the Company will advise you, within the same thirty (30) day period, whether or not you will be required to include indoor seating in the construction and operation of a B-Bop's Restaurant. (Section 5 of the Development Agreement)

Company Obligations During Operations. During operation of the Franchise, the Company is required to provide you with the following supervision, assistance or services:

• 1. The Company will, for a period of between four and six days immediately following the opening of the Franchise, with the exact number of days determined by the Company, provide between one and four persons to assist the Franchisee in the operation of the Franchise following the opening. You or your manager will be required to be present at the Franchise premises during the time the Company's people are at the Franchise premises providing the assistance. You will be required to reimburse the Company for the cost of round-trip airline tickets, if applicable, and for the hotel expenses for the Company's people providing the assistance. (Section 7 of the Franchise Agreement)
  • 1. The Company will, during any period when it requires you and the other franchisees to pay all or part of the advertising fee, develop advertising, promotional and public relations campaigns to promote the B-Bop's Restaurant system. You are, however, responsible for paying the cost of implementing such advertising as part of the independent advertising expenditure requirement. The Company will not, however, be required to develop and provide advertising and promotional materials to you during any period in which the Company has elected to waive payment of the advertising fee in whole by you and the other franchisees. (Section 11(A) of the Franchise Agreement) Additional information concerning advertising is set forth below in this Item 11.
  • 1. The Company will make a minimum of two (2) trips per year to the Franchise for purposes of providing on-site support and advisory services to you for the proper operation of the Franchise. (Section 11(B) of the Franchise Agreement)
  • 1. The Company will provide you with such advice and guidance regarding the proper operation of the Franchise as the Company may in its discretion deem appropriate. Such assistance will generally consist of consultation and advice regarding standard operating procedures for the Franchise, specific operating problems you may encounter, analysis of your financial reports and implementation of advertising and promotional campaigns. Such assistance will typically be provided through telephone conferences, updates to the Operations Manual, written reports or memoranda and on-site support trips made by the Company. (Section 11(C) of the Franchise Agreement)
• 1. The Company will inform you on a timely basis of any modifications, additions or other revisions of the Licensed System or of the Operations Manual or of other developments affecting your B-Bop's Restaurant. Such information will generally be distributed to you in the form of periodic updates to the Operations Manual or through other written reports or memoranda. Such information shall remain the exclusive and confidential property of the Company and must be returned to the Company immediately in the event the Franchise is for any reason terminated or expires. (Section 11(D) of the Franchise Agreement)
• 1. The Company will provide additional training to you or your employees. A fee of up to $2,000 may be charged by the Company for such additional training. (Section 11(E) of the Franchise Agreement)
• 1. The Company will, for a period of between three and five days prior to the opening of the Franchise, with the exact number of days determined by the Company, provide, at the Franchise premises, between one and four persons to assist the Franchisee in the preparation for the opening of the Franchise. You or your manager will be required to be present at the Franchise premises during the time the Company's people are at the Franchise premises providing the assistance. You will be required to reimburse the Company for the cost of round-trip airline tickets, if applicable, and for the hotel expenses for the Company's people providing the assistance. (Section 7 of the Franchise Agreement)

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 25–33)