Where will any arbitration proceeding between B Bops and a franchisee be conducted?

According to B Bops's 2025 Franchise Disclosure Document, any arbitration proceeding between a franchisee and B Bops will be conducted in Des Moines, Iowa. This applies to all controversies, disputes, or claims between the franchisee and B Bops, its affiliates, and their respective directors, officers, shareholders, agents, and employees. These claims must arise out of or relate to the franchise agreement, any other agreement between the parties, the relationship of the parties, the validity of any agreement, or any operating policy or procedure of the licensed system. However, this excludes disputes related to the Licensed Marks or any confidential information or trade secrets of B Bops.

This means that if a B Bops franchisee has a dispute with the company that cannot be resolved through other means, they may be required to travel to Des Moines, Iowa, to participate in arbitration. This could involve significant travel expenses and time away from their business. The arbitration will be conducted according to the rules of the American Arbitration Association.

The arbitration will be heard by one arbitrator, unless the parties cannot agree on a single arbitrator, in which case each party will select one arbitrator, and those two arbitrators will select a third. The arbitrator(s) can award any relief deemed appropriate, including money damages, specific performance, injunctive relief, and attorneys' fees and costs, but cannot award exemplary or punitive damages. The decision of the arbitrator(s) is binding, and each party waives any right to contest the validity and enforceability of the award.