Under what condition will Azal Coffee not book travel for the on-site training and final inspection?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
At least 30 days in advance of the projected opening date for your Franchise Business, you must request that we perform our final inspection. Your Franchise Business must be ready to open prior to the commencement of any on-site training and the final inspection. "Ready to open" means that you have obtained all necessary permits, licenses and inspections, all equipment necessary to operate the Franchise Business must be operational, product is available for sale, adequate staff has been employed, and you or a trained manager is present at the Franchise Location. Our representative will not provide training or remain on-site if you or a trained manager is not present at the Franchise Location. We will not book travel for the on-site training and final inspection until you notify us that you are ready to open. We will go through a ready to open checklist a day or two before the representative is scheduled to travel. If you are not ready to open, we will have to reschedule the representative's travel and you will have to pay the expense of rescheduling, which may include cancellation fees. If it appears you are ready to open, but the Franchise Business is not ready to open when the representative arrives for training and/or final inspection, you must pay all travel and living expenses incurred by us or our agents and the wages of our employees or independent contractors or agents in connection with provision of the on-site training and inspection. If we interrupt on-site training and inspection because your Franchise Business is not ready to open, we will provide on-site training and a final inspection only after payment of the above listed expenses and certification by you that your Franchise Business is ready to open.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, Azal Coffee will not book travel for the on-site training and final inspection until the franchisee notifies them that they are ready to open their franchise. The franchisee must request the final inspection at least 30 days before the projected opening date.
To be considered "ready to open", the franchisee must have obtained all necessary permits, licenses, and inspections. Additionally, all equipment needed to operate the Azal Coffee franchise must be fully operational, product must be available for sale, and adequate staff must be employed. Crucially, either the franchisee or a trained manager must be present at the franchise location.
If the franchisee is not ready to open, Azal Coffee will reschedule the representative's travel, and the franchisee will be responsible for covering the expenses associated with rescheduling, including any cancellation fees. Furthermore, if the representative arrives for training and/or final inspection and the franchise is not ready, the franchisee will be required to pay all travel and living expenses incurred by Azal Coffee or its agents, as well as the wages of employees, independent contractors, or agents involved in providing the on-site training and inspection. On-site training and final inspection will only resume after all outstanding expenses are paid and the franchisee certifies that the Azal Coffee franchise is ready to open.