Is there an assurance that an Azal Coffee franchisee will earn as much as the affiliate V60?

| $35,544 | $38,356 | $39,143 | $37,566 | $35,216 |

Our affiliate V60 earned these amounts. Your individual results may differ. There is no assurance that you'll earn as much.

For purposes of this Item 19, the actual gross sales includes the total revenue of V60's Store without deduction for Michigan's 6% sales tax and tips remitted to employees, but are otherwise net of other discounts for rewards, comps, returns, and employee meals. Sales tax in your state may be different.

The figures in the table were prepared by management of V60 and were not audited. V60 does not pay us royalty, marketing, or technology fees. Except as otherwise disclosed in this Item, we do not believe there are any material financial and operational characteristics of the V60's outlet that are reasonably anticipated to differ materially from future operational franchise outlets. Written substantiation for the financial performance representation will be made available to you on reasonable request.

Gross sales do not reflect the actual potential income of a Store and should not be relied on in calculating profitability. There are a number of fixed and variable costs associated with a Store, not all of which are reflected in the information above and that vary among individual Stores. These expenses, which are likely to be significant, include, but are not limited to, the following: the certain costs listed above, costs described in Items 6 and 7 of this disclosure document, including the royalty fee; marketing fund fees, interest or finance charges if you finance some or all of the cost of the franchise; depreciation on property and equipment; occupancy costs (including rent, maintenance, insurance and utilities); store supplies; credit card fees; worker's compensation and general liability insurance; taxes; technology fees; accounting and legal fees and general administrative expenses; any preopening or amortization of organization costs; costs you incur during training; costs

associated with regulatory compliance; management costs; fringe benefits; and certain repairs and maintenance. We strongly encourage you to consult with your financial advisors in reviewing the table and, in particular, in estimating the categories and amount of additional expenses you will incur in establishing and operating a Store.

Other factors that could cause different results include your location, local market conditions, the physical capacity of your space, the dedication, knowledge, and experience of your principals, management and employees, local and regional differences in demand for Store and Stores implementing our franchise System, existing and future competition, the general state of the local, regional or national economy, your previous experience, competition in your area, the prices you choose to charge, length of time that V60 has been operating compared to your franchised Store, and the goods and services that your Store provides as compared to V60, local market conditions and other factors that are unique to each unit that may significantly impact the financial performance of the outlet and other market conditions in general, none of which we can predict, control or accept responsibility for.

We may give a prospective franchisee who is seeking to buy a specific operating unit, whether owned by us, an affiliate, or another franchisee, actual operating results of that unit.

Other than the preceding financial performance representation, we do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting Ramzi Mohammed at 15010 W. Warren, Suite 113, Dearborn, Michigan, (313) 247-5364, the Federal Trade Commission, and the appropriate state regulatory agencies.

ITEM 20—OUTLETS AND FRANCHISEE INFORMATION

**Table No.

Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 47–48)