Is successful completion of Azal Coffee's initial training program a condition for beginning operation of the Franchise Business?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
7.1 Initial Training.
We will make available an initial program to train you to operate the Franchise Business. You must not begin operating the Franchise Business unless a "Designated Owner" (defined in Section 8.9) (and the "General Manager" (defined in Section 8.9), if the Designated Owner will not be the General Manager) has attended and completed the initial training program to our satisfaction. You may have up to two (2) persons (one (1) Designated Owner and one (1) General Manager) attend the initial training program without paying any additional fees to us. If you request, we may, in our discretion, allow additional management personnel of yours to attend the initial training program, but may, in that case, charge you a reasonable fee for training the additional persons. Also, you will be responsible for paying wages and salaries, expenses for travel, food and lodging incurred by you and your employees during the training program. The persons attending the initial training program must sign an agreement relating to confidentiality and/or non-competition in a form approved by us before beginning the training program. You and all of the attendees must complete the initial training to our satisfaction at least thirty (30) days prior to opening.
If we determine that you have not completed the training program to our satisfaction or that you or your team of employees is not ready to open the Franchise Business to the public in accordance with our standards, we may: (a) terminate this Agreement; (b) require you and/or your management employees to attend additional training before the Franchise Business opens to the public; and/or (c) require you to
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, a Designated Owner (or General Manager, if applicable) must attend and complete the initial training program to Azal Coffee's satisfaction before the Franchise Business can begin operations. Up to two people, one Designated Owner and one General Manager, can attend the initial training without additional fees. However, Azal Coffee may charge a reasonable fee for additional management personnel to attend.
The franchisee is responsible for covering wages, salaries, travel, food, and lodging expenses for themselves and their employees during the training program. Before starting the training, attendees must sign an agreement relating to confidentiality and/or non-competition. The franchisee and all attendees must complete the initial training to Azal Coffee's satisfaction at least 30 days before opening the Franchise Business.
Azal Coffee has the right to take certain actions if they determine that the training program has not been completed satisfactorily, or that the franchisee or their team is not ready to open the Franchise Business to the public in accordance with their standards. Azal Coffee may terminate the Franchise Agreement, require the franchisee and/or their management employees to attend additional training before opening, and/or require the franchisee to take certain actions to correct any deficiencies.