For the Azal Coffee store, for what is the General Manager personally responsible at all times?

According to the 2024 Azal Coffee Franchise Disclosure Document, the Azal Coffee store must always be under the supervision of a General Manager. This General Manager must have attended and satisfactorily completed the franchisor's training program. This requirement ensures that each Azal Coffee location has qualified on-site leadership.

This requirement has significant implications for franchisees. They must ensure that their General Manager is properly trained and capable of running the store according to Azal Coffee's standards. If the General Manager leaves, the franchisee is responsible for ensuring a replacement is trained and in place to maintain continuous supervision.

The FDD also mentions that the training program will be conducted without charge for up to 2 persons (1 Designated Owner and 1 General Manager). The franchisee is responsible for any traveling and living expenses of you or your employees during the training program. The persons attending training may be required to sign an agreement relating to confidentiality and/or noncompetition in a form approved by us before beginning the training program.