What standards must an Approved Supplier meet to be approved by Azal Coffee?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
Unless otherwise specified by us, you must acquire all products and services used in the design, development, construction, and operation of the Franchise Business, other than Designated Supplier Products, in accordance with our specifications (which may include brand names) and only from a manufacturer, supplier, distributor, or professional or other service provider that has been approved by us (an "Approved Supplier"). An Approved Supplier will be a supplier that: (a) meets our standards for quality and uniformity of goods and services and other relevant standards established by us; (b) we have designated in writing as an Approved Supplier; and (c) we have not later revoked the designation as an Approved Supplier. You may request to have a supplier for items other than Designated Supplier Products approved by submitting to us the information. samples, and agreements necessary for our determination under the procedures specified by us. Your request must be in writing and must include information about the product or supplier relating to our specifications, a sample of the product or service to be approved, and a person at the manufacturer or supplier that we can contact for information. We may submit the information to an independent laboratory or another independent expert to determine if the product or supplier meets our specifications. We may charge you a fee to cover the costs incurred in making this determination. On your request, and only on a confidential basis, we will furnish you with any standards and specifications we have issued for items other than Designated Supplier Products, as well as any criteria for supplier approval that we have issued. We will notify you in writing of our approval or disapproval of a supplier within thirty (30) days after receiving all information that we reasonably believe is necessary to make the determination.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, franchisees must acquire products and services from an Approved Supplier, unless otherwise specified by Azal Coffee for Designated Supplier Products. An Approved Supplier is defined as a supplier that meets specific criteria set by Azal Coffee.
To become an Approved Supplier, a supplier must meet Azal Coffee's standards for the quality and uniformity of goods and services, as well as any other relevant standards established by Azal Coffee. The supplier must also be designated in writing by Azal Coffee as an Approved Supplier, and this designation must not have been revoked.
If a franchisee wants to propose a new supplier for approval (excluding Designated Supplier Products), they must submit a written request to Azal Coffee. This request should include comprehensive information about the product or supplier, relating to Azal Coffee's specifications, a sample of the product or service for evaluation, and contact information for a representative at the manufacturer or supplier. Azal Coffee has the option to use an independent laboratory or expert to assess whether the product or supplier meets their standards, and the franchisee may be charged a fee to cover the costs of this assessment. Azal Coffee will provide its standards and specifications for items other than Designated Supplier Products, as well as the criteria for supplier approval, on a confidential basis upon request. Azal Coffee will then notify the franchisee in writing of the approval or disapproval of the supplier within 30 days of receiving all necessary information.