What will the specified computer equipment and software be used for in my Azal Coffee business?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
pect to franchise technology.
The franchise technology that we currently specify for establishing an Azal Coffee includes a point-of-sale and order management system (the "POS system"), specified computer equipment and software (the "computer system"). We do not currently have a mobile application. The POS system for an Azal Coffee includes the following hardware and software: a terminal base system; cash drawer, printer, sticky label printer, barcode scanner, and POS system software and API access specified by us. The specified computer equipment and software will be used in your business to record sales transactions, including providing a break-down of credit card, check and cash sales, discounts, products sold, etc., be the method of delivering the order to the production line, be used for receipts of transactions, be used to manage gift card and loyalty programs, and be used to provide sales data to our home office. We estimate that the initial cost for the POS system operating with one terminal is approximately $4,000 to $6,000. The POS systems must be acquired from a Designated Supplier. The POS systems are not our proprietary property. We reserve the right to change POS systems in our discretion. We do not have an obligation to
maintain, update, upgrade, or support the hardware or software and we reserve the right to require that you enter into a maintenance agreement with a Designated Supplier.
We, our affiliates, or a supplier approved by us may charge additional monthly fees related to the POS Systems and other software and technology we require you to use. You will pay these amounts to us or one of our affiliates, who will then distribute those funds as appropriate, including to applicable third-party vendors.
We will have the right to independently access the sales and other data generated or stored by technology used in our franchise system, including your POS systems. There are no contractual limitations on our right to access the information and data.
You must maintain high-speed Internet access at all times in the manner specified by us for communication with us, use of franchise technology, and to allow us to access information from franchise technology. Our rights to use franchise technology data includes the right to deliver the data to any third party we deem appropriate in our sole discretion; provided that the identity and other personal information of your employees, agents, and customers
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, the specified computer equipment and software, also known as the "computer system," will be used to record sales transactions, including providing a breakdown of credit card, check, and cash sales, discounts, and products sold. It will also be the method of delivering orders to the production line and used for receipts of transactions.
Additionally, the computer system will manage gift card and loyalty programs and provide sales data to Azal Coffee's home office. The initial cost for the POS system operating with one terminal is estimated to be approximately $4,000 to $6,000. Franchisees must acquire the POS systems from a Designated Supplier, but these systems are not Azal Coffee's proprietary property. Azal Coffee retains the right to change POS systems at its discretion and does not have an obligation to maintain, update, upgrade, or support the hardware or software, reserving the right to require franchisees to enter into a maintenance agreement with a Designated Supplier.
Azal Coffee, its affiliates, or an approved supplier may charge additional monthly fees related to the POS Systems and other software and technology required for use. Franchisees will pay these amounts, which may then be distributed to third-party vendors. Azal Coffee has the right to independently access sales and other data generated or stored by the technology used in the franchise system, including the POS systems, without contractual limitations. Franchisees must maintain high-speed Internet access for communication, use of franchise technology, and to allow Azal Coffee to access information from the franchise technology. Azal Coffee's rights to use franchise technology data include delivering the data to any third party they deem appropriate, provided that the personal information of employees, agents, and customers is not improperly disclosed.