What are the requirements for the Azal Coffee franchisee's training program for employees, as outlined in Section 7.2?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
7.3 Additional Training, Sales Programs and Meetings.
A Designated Owner (or, if specified by us, the General Manager or other management employees) must, solely at your expense, attend additional training, sales programs, and meetings reasonably specified by us, including regular periodic franchise meetings if specified by us. We will give reasonable notice of any additional specified training, sales programs, and meetings. We may require you to pay a reasonable charge for any training provided to you and/or your managers beyond the initial training program described in Section 7.1. Any fees we charge will be uniform as to all persons attending additional training at that time. We may require that you complete additional training before offering new Authorized Products from the Franchise Business.
We may require that your managers, including replacement managers in the event any previously trained manager-level employees are no longer employed at the Franchise Business, satisfactorily complete our training programs and additional training programs. We may charge reasonable fees for training managers. You are responsible for paying the wages or salaries, expenses for travel, food and lodging incurred by your employees during all training courses and programs. You agree to assist us in training other Azal Coffee franchisees; provided that, we must reimburse you for any expenses you incur in providing this assistance.
If you or your management personnel fail to attend required additional training without our consent, we may charge you liquidated damages under Section 15.7.
If you request additional assistance at any time, you will be responsible for our trainer's per diem fee and related travel costs. You must also pay wages, employment related expenses, travel, and living expenses for your employees. If we, in our sole discretion, complete the opening assistance and training and determine that your management staff needs additional training, you are responsible for the additional training costs, including wages, travel, and living expenses of our staff. If you or any member of your team fails to complete the training program to our satisfaction, in our sole and unfettered judgment, we may terminate this Agreement.
We will not be obligated to continue any specific ongoing training or advice we provide based on course of dealing or otherwise. We may discontinue or modify any ongoing training or advice at any time.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
Based on the 2024 Azal Coffee Franchise Disclosure Document, Section 7.3 outlines requirements for additional training, sales programs, and meetings beyond the initial training program. A Designated Owner, General Manager, or other management employees may be required to attend these programs at the franchisee's expense. Azal Coffee will provide reasonable notice for any additional training.
Azal Coffee may require managers, including replacement managers, to satisfactorily complete training programs, and may charge fees for this training. The franchisee is responsible for covering wages, salaries, travel, food, and lodging expenses for their employees during all training courses and programs. Franchisees agree to assist Azal Coffee in training other franchisees, for which they will be reimbursed for incurred expenses.
Failure to attend required additional training without consent from Azal Coffee may result in liquidated damages as per Section 15.7. If additional assistance is requested, the franchisee is responsible for the trainer's per diem fee and related travel costs, as well as wages, employment-related expenses, travel, and living expenses for their employees. If Azal Coffee determines that the management staff needs additional training after the initial opening assistance, the franchisee is responsible for these additional training costs.
If the franchisee or any team member fails to complete the training program to Azal Coffee's satisfaction, Azal Coffee may terminate the Franchise Agreement. Azal Coffee is not obligated to continue any specific ongoing training or advice and may discontinue or modify any ongoing training or advice at any time.