Will Azal Coffee provide an initial training program to train me to operate the Store?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
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- Provide an initial training program to train you to operate the Store (Sections 5.4 and Article 7 of Franchise Agreement). This obligation does not apply on renewal (Section E of Renewal Addendum). The training program is described in more detail below in this Item under the subheading "Training."
least 30 days in advance of the time you desire to begin the initial training program. We do not guaranty that you will be able to start training after the 30 day period, but we will use reasonable efforts to schedule you for the initial training program as soon as possible after the 30 day period. You must complete the initial training program at least 30 days before you commence introductory classes at the Franchise Business. We reserve the right to waive a portion of the initial training program or alter the training schedule, if in our discretion, a designated owner or the manager has sufficient prior experience or training. If you fail to complete the training program to our satisfaction, we reserve the right to terminate your Franchise Agreement or require you to complete additional training. If we require you to complete additional training, in addition to all other expenses you may incur for travel, labor, lodging, meals, etc., you will pay us to conduct such additional training at a rate of $250 per person per day.
Mr. Mohammed will oversee our training program. Mr. Mohammed has over 6 years of experience in the coffee industry and 8 months of experience with Azal Coffee. Other staff will assist in the training program and generally will have no less than 12 months of experience in the coffee industry and 12 months of experience in the topic for which they have responsibility.
The length of training program will be approximately 7 days depending on your experience in the coffee industry. The training program will be conducted without charge for up to 2 persons (1 Designated Owners and 1 General Manager). We will train additional persons if you request, but we may charge a reasonable fee for each additional person trained. The training program will be conducted at our affiliate's Azal Coffee in Dearborn, Michigan or other location to be determined by us in our sole discretion. You are responsible for any traveling and living expenses of you or your employees during the training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, Azal Coffee will provide an initial training program to train franchisees to operate the store. This obligation does not apply to franchise renewals. Franchisees must notify Azal Coffee at least 30 days in advance of when they want to begin the initial training program. While Azal Coffee does not guarantee training will begin exactly after the 30-day period, they will use reasonable efforts to schedule the initial training program as soon as possible after that period. Franchisees must complete the initial training program at least 30 days before they commence introductory classes at the Franchise Business.
The training program's length will be approximately 7 days, depending on the franchisee's experience in the coffee industry. The training program will be conducted without charge for up to 2 persons, specifically 1 Designated Owner and 1 General Manager. Azal Coffee will train additional persons if requested but may charge a reasonable fee for each additional person trained. The training program will be conducted at Azal Coffee's affiliate in Dearborn, Michigan, or another location determined by them. Franchisees are responsible for any traveling and living expenses for themselves or their employees during the training program.
Mr. Mohammed, who has over 6 years of experience in the coffee industry and 8 months of experience with Azal Coffee, will oversee the training program. Other staff will assist in the training program and generally will have no less than 12 months of experience in the coffee industry and 12 months of experience in the topic for which they have responsibility. Azal Coffee reserves the right to waive a portion of the initial training program or alter the training schedule if a designated owner or the manager has sufficient prior experience or training. If a franchisee fails to complete the training program to Azal Coffee's satisfaction, they reserve the right to terminate the Franchise Agreement or require the franchisee to complete additional training at a rate of $250 per person per day, in addition to all other expenses incurred for travel, labor, lodging, and meals.