Does Azal Coffee provide an initial training program to franchisees to operate the Azal Coffee store?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
Provide an initial training program to train you to operate the Store (Sections 5.4 and Article 7 of Franchise Agreement). This obligation does not apply on renewal (Section E of Renewal Addendum).
You must not begin to operate the Store unless a Designated Owner, and the General Manager, if the Designated Owner is not the General Manager (see Item 15) has attended and completed our initial training program. The training program must be completed to our satisfaction. You must provide us with written notice that you are ready to start the initial training program at
least 30 days in advance of the time you desire to begin the initial training program. We do not guaranty that you will be able to start training after the 30 day period, but we will use reasonable efforts to schedule you for the initial training program as soon as possible after the 30 day period. You must complete the initial training program at least 30 days before you commence introductory classes at the Franchise Business. We reserve the right to waive a portion of the initial training program or alter the training schedule, if in our discretion, a designated owner or the manager has sufficient prior experience or training. If you fail to complete the training program to our satisfaction, we reserve the right to terminate your Franchise Agreement or require you to complete additional training. If we require you to complete additional training, in addition to all other expenses you may incur for travel, labor, lodging, meals, etc., you will pay us to conduct such additional training at a rate of $250 per person per day.
The length of training program will be approximately 7 days depending on your experience in the coffee industry. The training program will be conducted without charge for up to 2 persons (1 Designated Owners and 1 General Manager). We will train additional persons if you request, but we may charge a reasonable fee for each additional person trained. You are responsible for any traveling and living expenses of you or your employees during the training program.
Our training program will be conducted as often as necessary to ensure that new franchisees complete training before opening their Store.
Mr. Mohammed will oversee our training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 27–36)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, Azal Coffee does provide an initial training program to train franchisees to operate the Azal Coffee store. A designated owner and general manager must complete the initial training program to Azal Coffee's satisfaction before beginning store operations. Franchisees must provide written notice at least 30 days in advance of when they want to begin the initial training program. However, Azal Coffee does not guarantee the franchisee will be able to start training after the 30-day period but will use reasonable efforts to schedule the initial training program as soon as possible after the 30-day period.
The training program will be approximately 7 days long, depending on the franchisee's experience in the coffee industry. The training program is conducted without charge for up to 2 persons, which includes one designated owner and one general manager. Azal Coffee will train additional persons if requested, but may charge a reasonable fee for each additional person trained. Franchisees are responsible for any traveling and living expenses for themselves or their employees during the training program.
The Azal Coffee training program will be conducted as often as necessary to ensure that new franchisees complete training before opening their store. Mr. Mohammed will oversee the training program, and other staff will assist in the training program.
If a franchisee fails to complete the training program to Azal Coffee's satisfaction, Azal Coffee reserves the right to terminate the Franchise Agreement or require the franchisee to complete additional training. If Azal Coffee requires the franchisee to complete additional training, the franchisee will pay Azal Coffee $250 per person per day, in addition to all other expenses incurred for travel, labor, lodging, and meals.