What kind of training program must an Azal Coffee franchisee implement for their employees?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
t you complete additional training before offering new Authorized Products from the Franchise Business.
We may require that your managers, including replacement managers in the event any previously trained manager-level employees are no longer employed at the Franchise Business, satisfactorily complete our training programs and additional training programs. We may charge reasonable fees for training managers. You are responsible for paying the wages or salaries, expenses for travel, food and lodging incurred by your employees during all training courses and programs. You agree to assist us in training other Azal Coffee franchisees; provided that, we must reimburse you for any expenses you incur in providing this assistance.
If you or your management personnel fail to attend required additional training without our consent, we may charge you liquidated damages under Section 15.7.
If you request additional assistance at any time, you will be responsible for our trainer's per diem fee and related travel costs. You must also pay wages, employment related expenses, travel, and living expenses for your employees. If we, in our sole discretion, complete the opening assistance and training and determine that your management staff needs additional training, you are responsible for the additional training costs, including wages, travel, and living expenses of our staff. If you or any member of your team fails to complete the training program to our satisfaction, in our sole and unfettered judgment, we may terminate this Agreement.
We will not be obligated to continue any specific ongoing training or advice we provide based on course of dealing or otherwise. We may discontinue or modify any ongoing training or advice at any time.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, franchisees may be required to ensure their managers, including replacement managers, satisfactorily complete Azal Coffee's training programs, including additional training programs. Azal Coffee may charge reasonable fees for training managers. The franchisee is responsible for covering wages or salaries, travel, food, and lodging expenses incurred by employees during all training courses and programs.
If a franchisee or their management personnel fail to attend required additional training without Azal Coffee's consent, Azal Coffee may charge liquidated damages. If a franchisee requests additional assistance, they will be responsible for the trainer's per diem fee and related travel costs, as well as wages, employment-related expenses, travel, and living expenses for their employees. If Azal Coffee determines that a franchisee's management staff needs additional training after the initial opening assistance and training, the franchisee is responsible for these additional training costs, including wages, travel, and living expenses of Azal Coffee's staff.
Azal Coffee is not obligated to continue any specific ongoing training or advice and may discontinue or modify any ongoing training or advice at any time. If a franchisee or any member of their team fails to complete the training program to Azal Coffee's satisfaction, Azal Coffee may terminate the Franchise Agreement.