What is included in the Franchise Technology that Azal Coffee may require franchisees to use?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
We may require or authorize you to use certain technology in connection with the Franchise Business, which may include websites, point of sale and customer management systems (which may include computer hardware, software, mobile applications, web-based systems, licenses to use proprietary software or systems, etc.), intranet, extranet, web-based systems, other electronic media, and/or other technology specified by us (the "Franchise Technology"). Uses of the Franchise Technology may include advertising for all Azal Coffees, lists of Azal Coffees, on-line ordering, inventory control for Stores, entering sales and other information, projecting sales, reviewing reports, placing orders with suppliers, posting the Brand Standards Manual and communication between us, franchisees and customers. You must acquire and use the Franchise Technology specified by us in the Franchise Business and in the manner specified by us. Your access to and use of the Franchise Technology is subject to your compliance with the terms and conditions of use and other policies and procedures specified by us. You agree to comply with those terms, conditions, policies and procedures. You must pay all required license fees, service fees, management fees, and support, maintenance, update, and upgrade costs to use and maintain the Franchise Technology in the manner specified by us. We may change or modify the Franchise Technology in the future, including changes in the specifications and components relating to the Franchise Technology. In that case, you must obtain and begin to use the changed or modified Franchise Technology within thirty (30) days after you receive written notice from us.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, the brand may require franchisees to utilize specific technology in their franchise business operations. This Franchise Technology may include a range of digital and software-based tools. These tools may include websites, point of sale and customer management systems (potentially including computer hardware, software, mobile applications, and web-based systems), intranet, extranet, and other electronic media. Azal Coffee may also specify other technologies for franchisees to use.
The functions of this Franchise Technology can include advertising for all Azal Coffee locations, providing lists of Azal Coffee locations, facilitating online ordering, managing inventory control, entering sales and other relevant information, projecting sales figures, reviewing reports, and placing orders with suppliers. It also serves as a communication tool between Azal Coffee, its franchisees, and customers, and may host the Brand Standards Manual.
Franchisees are obligated to acquire and use the specified Franchise Technology in their Azal Coffee business as directed by the franchisor. Access to and use of this technology is contingent upon compliance with the terms, conditions, policies, and procedures set forth by Azal Coffee. Franchisees are also responsible for paying all associated license fees, service fees, management fees, and costs related to support, maintenance, updates, and upgrades necessary to maintain the Franchise Technology. Azal Coffee retains the right to change or modify the Franchise Technology in the future, and franchisees must adopt these changes within thirty days of receiving written notice.