If I request additional assistance from Azal Coffee, what costs am I responsible for?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
If you request additional assistance at any time, you will be responsible for our trainer's per diem fee and related travel costs. You must also pay wages, employment related expenses, travel, and living expenses for your employees. If we, in our sole discretion, complete the opening assistance and training and determine that your management staff needs additional training, you are responsible for the additional training costs, including wages, travel, and living expenses of our staff. If you or any member of your team fails to complete the training program to our satisfaction, in our sole and unfettered judgment, we may terminate this Agreement.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, if you request additional assistance, you will be responsible for specific costs. These costs include the per diem fee and related travel costs for Azal Coffee's trainer.
In addition to the trainer's costs, you must also cover wages, employment-related expenses, travel, and living expenses for your own employees during the period of additional assistance. This means that any time spent by your employees receiving this extra help will be at your expense, encompassing their regular pay and any associated costs like accommodation or transportation.
Furthermore, if Azal Coffee determines that your management staff requires additional training after the initial opening assistance and training, you will be responsible for these additional training costs as well. This includes the wages, travel, and living expenses for Azal Coffee's staff providing that training. It is important to note that failure to complete the training program to Azal Coffee's satisfaction can result in the termination of the Franchise Agreement.