factual

Is an Azal Coffee franchisee required to participate in preventative maintenance programs?

Azal_Coffee Franchise · 2024 FDD

Answer from 2024 FDD Document

We may require or authorize you to use certain technology in connection with the Franchise Business, which may include websites, point of sale and customer management systems (which may include computer hardware, software, mobile applications, web-based systems, licenses to use proprietary software or systems, etc.), intranet, extranet, web-based systems, other electronic media, and/or other technology specified by us (the "Franchise Technology"). Uses of the Franchise Technology may include advertising for all Azal Coffees, lists of Azal Coffees, on-line ordering, inventory control for Stores, entering sales and other information, projecting sales, reviewing reports, placing orders with suppliers, posting the Brand Standards Manual and communication between us, franchisees and customers. You must acquire and use the Franchise Technology specified by us in the Franchise Business and in the manner specified by us. Your access to and use of the Franchise Technology is subject to your compliance with the terms and conditions of use and other policies and procedures specified by us. You agree to comply with those terms, conditions, policies and procedures. You must pay all required license fees, service fees, management fees, and support, maintenance, update, and upgrade costs to use and maintain the Franchise Technology in the manner specified by us. We may change or modify the Franchise Technology in the future, including changes in the specifications and components relating to the Franchise Technology. In that case, you must obtain and begin to use the changed or modified Franchise Technology within thirty (30) days after you receive written notice from us.

Source: Item 22 — CONTRACTS (FDD page 51)

What This Means (2024 FDD)

The 2024 Franchise Disclosure Document does not explicitly state that Azal Coffee franchisees are required to participate in preventative maintenance programs. However, Azal Coffee may require franchisees to use certain technologies in connection with the Franchise Business.

According to the FDD, Azal Coffee may require franchisees to acquire and use certain technology in the Franchise Business and in the manner specified by them. This technology may include websites, point of sale and customer management systems, computer hardware, software, mobile applications, web-based systems, licenses to use proprietary software or systems, intranet, extranet, web-based systems, other electronic media, and/or other technology. Franchisees must pay all required license fees, service fees, management fees, and support, maintenance, update, and upgrade costs to use and maintain the Franchise Technology in the manner specified by Azal Coffee.

It is important to note that Azal Coffee may change or modify the Franchise Technology in the future, including changes in the specifications and components relating to the Franchise Technology. In that case, franchisees must obtain and begin to use the changed or modified Franchise Technology within thirty (30) days after receiving written notice from Azal Coffee. Prospective franchisees should seek clarification from Azal Coffee regarding any preventative maintenance programs or technology requirements during their due diligence.

Disclaimer: This information is extracted from the 2024 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.