For an Azal Coffee franchise, who is required to attend and complete the initial training program?
Azal_Coffee Franchise · 2024 FDDAnswer from 2024 FDD Document
We will make available an initial program to train you to operate the Franchise Business. You must not begin operating the Franchise Business unless a "Designated Owner" (defined in Section 8.9) (and the "General Manager" (defined in Section 8.9), if the Designated Owner will not be the General Manager) has attended and completed the initial training program to our satisfaction. You may have up to two (2) persons (one (1) Designated Owner and one (1) General Manager) attend the initial training program without paying any additional fees to us. If you request, we may, in our discretion, allow additional management personnel of yours to attend the initial training program, but may, in that case, charge you a reasonable fee for training the additional persons. Also, you will be responsible for paying wages and salaries, expenses for travel, food and lodging incurred by you and your employees during the training program. The persons attending the initial training program must sign an agreement relating to confidentiality and/or non-competition in a form approved by us before beginning the training program. You and all of the attendees must complete the initial training to our satisfaction at least thirty (30) days prior to opening.
If we determine that you have not completed the training program to our satisfaction or that you or your team of employees is not ready to open the Franchise Business to the public in accordance with our standards, we may: (a) terminate this Agreement; (b) require you and/or your management employees to attend additional training before the Franchise Business opens to the public; and/or (c) require you to use additional assistance from our representatives for a period of time during and after opening of the Franchise Business. We have the right to charge you for the additional training and/or assistance.
Source: Item 22 — CONTRACTS (FDD page 51)
What This Means (2024 FDD)
According to Azal Coffee's 2024 Franchise Disclosure Document, a Designated Owner and the General Manager (if the Designated Owner will not be the General Manager) must attend and complete the initial training program to the company's satisfaction. Azal Coffee allows up to two people, one Designated Owner and one General Manager, to attend the initial training program without incurring additional fees.
If the franchisee requests, Azal Coffee may allow additional management personnel to attend the initial training program, but the franchisee may be charged a reasonable fee for training these additional individuals. The franchisee is also responsible for covering the wages, salaries, travel, food, and lodging expenses for themselves and their employees during the training program.
Prior to commencing the training program, all attendees must sign an agreement relating to confidentiality and/or non-competition in a form approved by Azal Coffee. Furthermore, all attendees must successfully complete the initial training at least 30 days before the franchise opens. Failure to complete the training program to Azal Coffee's satisfaction may result in termination of the Franchise Agreement, a requirement to attend additional training, and/or the need to utilize additional assistance from Azal Coffee representatives, all potentially at the franchisee's expense.