What standards, specifications, and procedures must an Aw franchisee follow for delivery and catering services outside the Protected Area?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
perates, franchises, and/or licenses competitive businesses anywhere, including your Protected Area; and
- (e) to engage in any other business activities not expressly prohibited by this Agreement.
- 2.5 Delivery, Catering and Marketing Restrictions. You are prohibited from providing delivery service to or catering services at any location outside your Protected Area unless you obtain our prior written consent to do so. If you obtain our consent to deliver or provide catering services outside of the Protected Area, and subject to standards, specifications and procedures for delivery and catering as set forth in the Operations Manual, you may deliver and provide catering services outside of the Protected Area only as long as the area does not fall within the Protected Area assigned to another Papa Ray's Pizza franchisee or affiliate-owned Papa Ray's Pizza Restaurant. If the area is later assigned to a Papa Ray's Pizza franchisee, you must immediately cease all deliveries and catering services to customers located in the other franchisee's Protected Area.
Throughout the term of the franchise, you are strictly prohibited from conducting targeted marketing to promote your Papa Ray's Pizza Restaurant within the Protected Area of another Papa Ray's Pizza franchisee. "Targeted Marketing" shall include all forms of advertising and promotion for customers which can reasonably be restricted to an address, including, but not limited to, direct mailings, door leaflets, telephone solicitation, and localized signs. The purpose of this restriction includes, but is not limited to, preventing confusion in the market place among Papa Ray's Pizza franchisees soliciting the same customers.
- 2.6 Wholesale Activities Prohibited.
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, a franchisee is prohibited from providing delivery or catering services outside their Protected Area without prior written consent from Aw. If consent is granted, the franchisee must adhere to the standards, specifications, and procedures for delivery and catering as outlined in Aw's Operations Manual. These standards are a condition of the franchise agreement.
Specifically, the franchisee can only deliver or cater to areas outside their Protected Area as long as those areas do not fall within another Papa Ray's Pizza franchisee's or an affiliate-owned Papa Ray's Pizza Restaurant's Protected Area. Should the area later be assigned to another franchisee, the original franchisee must immediately stop all delivery and catering services to customers in that Protected Area.
Aw also specifies that franchisees must comply with all mandatory specifications, standards, and operating procedures relating to the appearance, function, cleanliness, sanitation, and operation of their Papa Ray's Pizza Restaurant. These mandatory specifications, standards, and operating procedures are prescribed from time to time in the Operations Manual or otherwise communicated in writing and constitute provisions of the Franchise Agreement. The mandatory specifications include the manner of, and limitations on, delivery of products and services outside the Premises.