What staffing levels are required for an Aw Papa Ray's Pizza Restaurant?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
You agree to staff the Papa Ray's Pizza Restaurant with the number of managers, assistant managers and employees sufficient to operate the Papa Ray's Pizza Restaurant in compliance with this Agreement and the standards and specifications in the Operations Manual and to provide proper customer service during all hours of operation.
You shall hire all employees of the Papa Ray's Pizza Restaurant, be exclusively responsible for complying with all employment laws and for all employment decisions and functions related to the operation of the Papa Ray's Pizza Restaurant, including hiring, firing, compensation, benefits, work hours, work rules, recordkeeping, supervision and discipline of employees and other terms of their employment.
You must implement a training program for said employees that meets our standards.
You agree to require all employees to maintain a neat and clean appearance, and to wear uniforms meeting our standards and specifications as we may require, for the protection of the Marks and brand .
You agree not to recruit or hire, either directly or indirectly, any employee (or former employee for six (6) months after his or her employment has ended) of a Papa Ray's Pizza Restaurant operated by us, our affiliate or another Papa Ray's Pizza franchisee without our prior written consent.
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, franchisees must staff their Papa Ray's Pizza Restaurant with enough managers, assistant managers, and employees to meet the standards outlined in the franchise agreement and operations manual. This staffing level must also be adequate to provide proper customer service during all operating hours.
Aw franchisees are responsible for all employment-related decisions, including hiring, firing, compensation, benefits, work hours, and employee discipline. Franchisees must also ensure they comply with all applicable employment laws. Additionally, franchisees must implement a training program for their employees that meets Aw's standards.
Aw also specifies that franchisees must ensure all employees maintain a neat and clean appearance and wear uniforms that meet Aw's standards. This is intended to protect Aw's brand and trademarks. Franchisees are restricted from recruiting or hiring employees (or former employees within six months of their departure) from other Aw locations operated by Aw, its affiliates, or other franchisees without prior written consent.