Which section of the Aw Franchise Agreement outlines the dispute resolution process for the franchisee?

According to Aw's 2025 Franchise Disclosure Document, Item 9 outlines the franchisee's obligations, including where to find more information within the franchise agreement and the disclosure document itself. Specifically, the dispute resolution process is detailed in Section 18 of the Aw Franchise Agreement.

This means that if a franchisee has a disagreement or conflict with Aw, they should refer to Section 18 of their Franchise Agreement to understand the steps and procedures for resolving the dispute. This section likely covers aspects such as mediation, arbitration, or litigation, and the specific processes Aw requires. It is important for prospective franchisees to carefully review Section 18 to understand their rights and obligations in case of a dispute.

Understanding the dispute resolution process is crucial for any franchisee. It sets the stage for how conflicts will be handled, potentially saving time and money. Franchisees should pay close attention to whether arbitration is binding, where legal proceedings must occur, and who is responsible for legal fees. Knowing these details upfront can help a franchisee make informed decisions and protect their investment in the Aw franchise.