Which section of the Aw Franchise Agreement addresses dispute resolution?

According to Aw's 2025 Franchise Disclosure Document, Item 9 outlines the franchisee's obligations, referencing specific sections within the franchise agreement and related items in the disclosure document. Regarding dispute resolution, Section 18 of the Aw Franchise Agreement is the section that addresses this obligation. This information is also found in Item 17 of the disclosure document.

For a prospective Aw franchisee, understanding Section 18 is crucial. This section will detail the process for resolving any conflicts that may arise between the franchisee and Aw. It typically includes steps like mediation or arbitration, which are designed to provide a structured and less costly alternative to litigation. Franchise agreements commonly include such dispute resolution mechanisms to maintain a consistent and predictable approach to conflict management.

Knowing the specific procedures outlined in Section 18 allows a franchisee to be prepared in case of a disagreement. It sets expectations for how disputes will be handled, what timelines to expect, and what costs might be involved. Reviewing this section carefully with a legal advisor is essential to fully understand the franchisee's rights and obligations in the event of a dispute with Aw.