What products and services must an Aw franchisee offer for sale?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer for sale the products and services that we authorize for sale by Papa Ray's Pizza Restaurants and must offer them only in the manner we have prescribed. You may not offer for sale or sell any services or products that we have not authorized unless you obtain our prior written approval. We have the right to change (either add or delete) the types of required and/or authorized products and services at any time and there are no limits on our right to do so. The addition of new products or services may require the replacement or addition of new equipment to accommodate the sale of new products and services.
We may conduct market research and testing to determine consumer trends and the salability of new products and services. You must cooperate by participating in our market research programs and providing us with reports and information regarding that market research.
You can sell to any customers who come to your Papa Ray's Pizza Restaurant. You cannot provide delivery service or catering services to any location outside of your Protected Area unless you obtain our prior written consent to do so, and in no event will you be permitted to do so in the protected area granted to another Papa Ray's Pizza franchisee. You cannot conduct targeted marketing to promote your Papa Ray's Pizza Restaurant within the protected area granted to another Papa Ray's Pizza franchisee.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 33–34)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, franchisees must offer for sale all products and services that Aw authorizes for Papa Ray's Pizza Restaurants and must offer them only in the manner Aw prescribes. Aw retains the right to change the required and authorized products and services at any time, without any limitations. The addition of new products or services may require franchisees to purchase new equipment.
Aw may conduct market research and testing to determine consumer trends and the salability of new products and services, and franchisees must cooperate with these programs by providing reports and information. Franchisees can sell to any customers who come to their Papa Ray's Pizza Restaurant. However, franchisees cannot provide delivery or catering services outside of their protected area without prior written consent from Aw, and in no event can they do so in another franchisee's protected area. Franchisees also cannot conduct targeted marketing within another franchisee's protected area.
In practical terms, this means that as an Aw franchisee, you have limited control over the menu and service offerings at your Papa Ray's Pizza Restaurant. Aw can mandate new products or services, potentially requiring additional investment in equipment. You must stay informed about Aw's required and authorized products and services and be prepared to adapt your business accordingly. Additionally, your ability to expand your customer base through delivery or catering is restricted by your protected area and the need for franchisor approval.