Can Aw Papa Ray's Pizza direct communications to the Operating Manager?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
e issuance of any order, writ, injunction, award, or decree of any court, agency, or other governmental unit, which may adversely affect your operation or financial condition or that of the Papa Ray's Pizza Restaurant, or of any notice of violation of any law, ordinance, or regulation relating to health or safety.
- 11.10 Management. The Papa Ray's Pizza Restaurant at all times must be under the direct, on-premises supervision of you, a Principal Owner, or an operating manager who has successfully completed our training program and who will manage the day-to-day operations of the Papa
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw Papa Ray's Pizza restaurants must be under the direct, on-premises supervision of the franchisee, a principal owner, or an operating manager who has successfully completed Aw's training program. This operating manager is responsible for managing the day-to-day operations of the restaurant.
The FDD specifies that the franchisee must notify Aw in writing of the name of each operating manager they designate before they begin managing the Papa Ray's Pizza Restaurant. Furthermore, Aw is permitted to direct communications to the Operating Manager.
This arrangement allows Aw to communicate directly with the individual responsible for the daily operations of the franchise, ensuring that important information and directives are properly conveyed and implemented. For a franchisee, this means ensuring that their operating manager is well-trained and capable of effectively communicating with Aw. It also highlights the importance of promptly informing Aw of any changes in the operating manager position.