How many owners and/or managers does Aw provide initial training to?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Provide initial training to you (up to 2 owners and/or managers). (Franchise Agreement, Section 5.1) This training will be described in detail later in this item.
If you want to have more than 2 owners and managers trained by us when you attend the initial training program or if you want to send new or additional managers to training after you attend the initial training program, we will provide this training for a fee provided training space is available. You are responsible for all travel and living expenses and wages incurred by your managers who attend training. (Franchise Agreement, Section 5.1)
We may offer and we may require you (or your approved Owner) and any manager to attend supplemental training, seminars, programs, regional franchise meeting and/or webinars during the term of the franchise at times and places we designate. We have the right to charge you a tuition fee for these programs and you will be responsible for your and your managers' travel and living expenses. (Franchise Agreement, Section 5.2)
We may hold an Annual Conference of franchisees. You (or your approved Owner) and/or your operating manager must attend the Annual Conference. You must pay us the Annual Conference registration fee even if you fail to attend. You must pay the travel and living expenses you and any manager incur in attending the Annual Conference. However, we are not obligated to conduct an Annual Conference.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw will provide initial training to up to 2 owners and/or managers. This training is included as part of the franchise agreement. If a franchisee wants to have more than 2 owners and managers trained, Aw will provide this training for a fee, assuming training space is available. The franchisee is responsible for all travel, living expenses, and wages incurred by the managers attending the training.
This means that a new Aw franchisee can have themselves and one other person trained without incurring additional training fees. However, if the franchisee needs to train additional personnel or replace a manager after the initial training, they will be responsible for the costs associated with that training. This is a fairly standard practice in franchising, where the initial training is included, but ongoing or additional training is the responsibility of the franchisee.
Aw also offers supplemental training, seminars, programs, regional franchise meetings, and webinars, which the franchisee (or an approved owner) and any manager may be required to attend. Aw has the right to charge a tuition fee for these programs, and the franchisee will be responsible for travel and living expenses. Additionally, Aw may hold an Annual Conference of franchisees, which the franchisee (or an approved owner) and/or their operating manager must attend, and the franchisee must pay the Annual Conference registration fee, even if they fail to attend, as well as travel and living expenses.