How many hours of on-the-job training does Aw provide for 'Food Ordering Process'?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF CLASSROOM TRAINING | HOURS OF ON-THE-JOB TRAINING | LOCATION* |
|---|---|---|---|
| History of Franchise, | 8 | 0 | Chicago, IL |
| Introduction to System | |||
| Preparation of dough | 0 | 5 | Chicago, IL |
| Cutting and grinding cheese | 0 | 2 | Chicago, IL |
| Rotation | 0 | 3 | Chicago, IL |
| Answering the phone and taking | 0 | 10 | Chicago, IL |
| orders | |||
| Salads | 0 | 1 | Chicago, IL |
| Scheduling | 0 | 5 | Chicago, IL |
| Mac’n’cheese | 0 | 2 | Chicago, IL |
| Cutting of pizza Zero | 0 | 2 | Chicago, IL |
| Topping Pizzas | 0 | 5 | Chicago, IL |
| Cheesy bread | 0 | 1 | Chicago, IL |
| Traditional wings | 0 | 3 | Chicago, IL |
| Boneless Chicken | 0 | 2 | Chicago, IL |
| How to handle a complaint | 0 | 10 | Chicago, IL |
| Local Store Marketing | 0 | 10 | Chicago, IL |
| Making sauce | 0 | 2 | Chicago, IL |
| Cutting and cleaning vegetables | 0 | 2 | Chicago, IL |
| Prepping toppings | 0 | 5 | Chicago, IL |
| Taking Orders | 0 | 10 | Chicago, IL |
| Prep list inventory | 0 | 5 | Chicago, IL |
| Food Ordering Process | 0 | 5 | Chicago, IL |
| Slice reheating | 0 | 5 | Chicago, IL |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, the initial training program includes on-the-job training for various operational tasks. Specifically, the 'Food Ordering Process' has 5 hours of on-the-job training. This training takes place in Chicago, IL.
This on-the-job training is part of a broader program that also includes classroom instruction on topics such as the history of the franchise and introduction to the system. The hands-on approach to food ordering suggests that Aw emphasizes practical skills and efficiency in managing customer orders.
Prospective franchisees should consider this training duration when planning their pre-opening activities and staffing schedules. Ensuring that staff members are well-versed in the food ordering process is crucial for customer satisfaction and operational efficiency. Additional training may be available for a fee, and Aw may also require attendance at supplemental training programs or an annual conference, adding to the overall training commitment.