How many days of on-site assistance and training does Aw provide at the franchisee's premises?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
limitation, travel, room, board, transportation expenses, and wages, incurred by you (or any of your Owners) and any proposed manager or employees in connection with attending any initial training program.
- 5.2 On-Site Start-Up Assistance and Training. One of our representatives will spend three (3) days at your Premises on or around the date of the opening of your Papa Ray's Pizza Restaurant to provide on-site assistance and training to you, your Owners, your manager and employees and to assist you in opening your Papa Ray's Pizza Restaurant.
- 5.3 Supplemental Education. We may from time to time provide, and may require, that you, your Owners and/or managers attend and successfully complete supplemental training, seminars, regional franchise meetings or webinars to be conducted at times and locations designated by us. We may charge a tuition fee for any such training, seminars, meetings or webinars and you will be responsible for all expenses incurred by you, your Owners and/or your managers in attending these programs.
- 5.4 Annual Conference. Each year during the term of this Agreement, you, a Principal Owner and/or your Operating Manager must attend our Annual Conference for franchisees if we hold such a conference.
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw provides on-site start-up assistance and training for a duration of three days at the franchisee's premises. This assistance is scheduled to occur around the opening date of the Papa Ray's Pizza Restaurant. The on-site support is provided by one of Aw's representatives.
The training and assistance during this period are geared towards the franchisee, their owners, manager, and employees. The purpose of this on-site support is to aid in the successful opening of the Papa Ray's Pizza Restaurant. This initial on-site period is designed to help the franchisee and their team get the restaurant up and running smoothly.
In addition to the initial on-site assistance, Aw may offer supplemental education through training, seminars, regional franchise meetings, or webinars. Attendance at these supplemental programs may be required, and Aw may charge a tuition fee for them. The franchisee is responsible for all expenses incurred while attending these programs. Franchisees can also request additional on-site operating assistance at their premises, but Aw will determine if such assistance is necessary and will charge a daily fee, in addition to covering travel, room, and board expenses for the representative.