What instructional material is used for the initial training program for the Aw franchise?

According to Aw's 2025 Franchise Disclosure Document, the instructional material for the initial training program is currently the Operations Manual. The Operations Manual contains mandatory and suggested specifications, standards, and operating procedures prescribed by Aw for Papa Ray's Pizza Restaurants, as well as information on other obligations under the Franchise Agreement.

The Operations Manual may be modified at any time to reflect changes in the Aw system, including additions to and deletions from authorized products and services, specifications, standards, and operating procedures. As of the date of the Disclosure Document, the Operations Manual has 156 pages. Aw is currently in the process of revising the Operations Manual.

In addition to the Operations Manual, Aw will provide on-site start-up assistance and training to the franchisee, their manager, and employees at the Papa Ray's Pizza Restaurant for 3 days around the time of opening for business. This guidance will be furnished in the Operations Manual, lists of approved suppliers, other written materials, electronic communication, consultations by phone and/or consultations at Aw's office or at the franchisee's Papa Ray's Pizza Restaurant.