If Aw sends a notice via email, what additional action must Aw take?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
- 19.10 Notices. .All written notices and reports permitted or required to be delivered by the provisions of this Agreement or of the Operations Manual will be deemed to be delivered at the time delivered by hand, one (1) business day after deposit within commercial overnight courier or three (3) business days after placement in the U.S.
Mail by Registered or Certified Mail, Return Receipt Requested, postage prepaid and addressed to the party to be notified at its most current principal business address of which the notifying party has been notified or to any other place designated by either party, or on the date of receipt of transmission of an e-mail from us on the condition that we also send a hard copy of the notice by U.S.
Mail on the same date the e-mail is send to you. ........All payments and reports required by this Agreement must be directed to us at the address of which you are notified from time to time, or to such other persons and places as we may direct from time to time.
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, if Aw sends a notice via email, they must also send a hard copy of the notice by U.S. Mail on the same date the email is sent. This ensures that the franchisee receives the notice through a verifiable method, even if there are email delivery issues.
This requirement adds a layer of formality and legal protection to communications between Aw and its franchisees. By sending both an email and a hard copy via U.S. Mail, Aw reduces the risk of a franchisee claiming they did not receive the notice. This dual-delivery method is more secure than relying solely on electronic communication.
For a prospective Aw franchisee, this means understanding that important notices from Aw will arrive through both digital and physical channels. Franchisees should ensure that Aw always has their current and correct mailing address to avoid missing critical communications. This policy highlights the importance of maintaining accurate records and open communication with the franchisor to stay informed and compliant with the franchise agreement.