If Aw requires the use of proprietary software, what agreements and fees are franchisees subject to?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
If we develop proprietary software for use by the franchise system, we can require you to use the software, purchase hardware to support it, enter into a Software License Agreement, and to pay the then current published license fees.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, if Aw develops proprietary software for use within the franchise system, franchisees may be required to use this software. This requirement extends to purchasing the necessary hardware to support the software. Additionally, franchisees would need to enter into a Software License Agreement with Aw. Franchisees will also be responsible for paying the then-current published license fees associated with the software.
This means that franchisees must budget for potential future technology expenses beyond the initial POS system. The cost of these future software systems is not defined.
It is important for prospective franchisees to inquire about the potential costs and terms associated with any future proprietary software that Aw might introduce. Understanding these potential obligations is crucial for assessing the long-term financial viability of the franchise.