If Aw develops proprietary software, what is a franchisee required to do?

According to Aw's 2025 Franchise Disclosure Document, if Aw develops proprietary software for the franchise system, franchisees may be required to take specific actions. Aw can mandate that franchisees use the new software, purchase the necessary hardware to support it, enter into a Software License Agreement, and pay the then-current published license fees.

This means that franchisees must be prepared to invest further in their business if Aw introduces new proprietary software. The costs could include not only the price of the software license itself, but also the expense of purchasing new hardware to run the software. Additionally, franchisees will be legally bound by the terms of the Software License Agreement, which may include restrictions on use, liability, and other important factors.

It is important for prospective franchisees to consider these potential future costs and obligations when evaluating the Aw franchise opportunity. They should inquire about the likelihood of new software development, the potential costs involved, and the terms of the Software License Agreement to fully understand the financial and operational implications.