Is the Aw franchisee responsible for repairing or replacing damaged fixtures, furniture, equipment, and signs at the Papa Ray's Pizza Restaurant?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
ecifications and procedures and policies.
11.2 Use, Condition and Appearance of the Premises. You agree that:
- (a) neither the Papa Ray's Pizza Restaurant nor the Premises will be used for any purpose other than the operation of a Papa Ray's Pizza Restaurant in compliance with this Agreement;
- (b) you will maintain the condition and appearance of the Papa Ray's Pizza Restaurant, its fixtures, furniture, equipment, and signs and the Premises in accordance with our standards and consistent with the image of a Papa Ray's Pizza Restaurant as an efficiently operated business offering high quality products and services and observing the highest standards of efficient and courteous service; In that connection, you agree to take, without limitation, the following actions during the term of this Agreement: (1) thorough cleaning, repainting and redecorating of the interior and exterior of the Premises at reasonable intervals; (2) interior and exterior repair of the Premises; and (3) repair or replacement of damaged, worn out or obsolete fixtures, furniture, equipment, and signs;
- (c) you will not make any material alterations to the Premises or to the appearance of the Papa Ray's Pizza Restaurant, as originally developed, without our prior written approval.
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, the franchisee is responsible for maintaining the condition and appearance of the Papa Ray's Pizza Restaurant, including its fixtures, furniture, equipment, and signs. This responsibility includes repairing or replacing damaged, worn out, or obsolete items. The franchisee must adhere to Aw's standards to ensure the restaurant aligns with the brand's image of quality and efficiency.
Specifically, the franchisee is obligated to take actions such as thorough cleaning, repainting, and redecorating the interior and exterior of the premises at reasonable intervals. They are also responsible for interior and exterior repairs of the premises. This ensures that the Papa Ray's Pizza Restaurant maintains a consistent and appealing appearance, meeting Aw's standards for an efficiently operated business.
Furthermore, the franchisee is required to purchase and install all necessary fixtures, furniture, equipment, and signs at their own expense. These items must either be sourced from approved suppliers or meet Aw's standards and specifications. This ensures uniformity and quality across all Papa Ray's Pizza Restaurant locations, protecting the brand's image and customer experience.
Aw also retains the right to specify the replacement or addition of new equipment and fixtures to meet changing standards or accommodate new products and services. Additionally, Aw can require franchisees to upgrade, refurbish, and redecorate the premises at reasonable intervals, but not more often than once every five years, to conform to the current image of new Papa Ray's Pizza Restaurants. These upgrades are at the franchisee's expense and subject to Aw's prior written approval.