Does the Aw franchise agreement specify the maintenance and cleanliness of the Papa Ray's Pizza Restaurant?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
- 11.8 Specifications, Standards and Procedures. You agree to comply with all mandatory specifications, standards, and operating procedures relating to the appearance, function, cleanliness, sanitation and operation of a Papa Ray's Pizza Restaurant. Mandatory specifications, standards, and operating procedures we prescribe from time to time in the Operations Manual, or otherwise communicated to you in writing, will constitute provisions of this Agreement as if fully set forth in this Agreement. All references to "this Agreement" includes all such mandatory specifications, standards, and operating procedures. The mandatory specifications will include without limitation:
- (d) the safety, maintenance, cleanliness, sanitation, function and appearance of the Papa Ray's Pizza Restaurant and the Premises and its fixtures, equipment, furniture, decor, signs, displays, and menu boards;
11.2 Use, Condition and Appearance of the Premises. You agree that:
- (b) you will maintain the condition and appearance of the Papa Ray's Pizza Restaurant, its fixtures, furniture, equipment, and signs and the Premises in accordance with our standards and consistent with the image of a Papa Ray's Pizza Restaurant as an efficiently operated business offering high quality products and services and observing the highest standards of efficient and courteous service; In that connection, you agree to take, without limitation, the following actions during the term of this Agreement: (1) thorough cleaning, repainting and redecorating of the interior and exterior of the Premises at reasonable intervals; (2) interior and exterior repair of the Premises; and (3) repair or replacement of damaged, worn out or obsolete fixtures, furniture, equipment, and signs;
- (e) on notice from us at reasonable intervals, but not more often than once every five (5) years, you will upgrade, refurbish and redecorate the Premises, at your expense, to conform to the building design, trade dress, color schemes, and presentation of the Marks in a manner consistent with the then-current image for new Papa Ray's Pizza Restaurants or of new or refurbished company-owned or affiliate-owned operations. Such upgrades, refurbishing and redecoration may include, without limitation, structural changes, remodeling, refurnishing, redecoration, installation of new equipment, and modifications to existing improvements. (All actual changes will be subject to our prior written approval); and
Source: Item 22 — CONTRACTS (FDD pages 39–40)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, the franchise agreement does address the maintenance and cleanliness of the Papa Ray's Pizza Restaurant. Specifically, franchisees must adhere to mandatory specifications, standards, and operating procedures related to the appearance, function, cleanliness, sanitation, and operation of the restaurant. These standards are communicated through the Operations Manual or in writing and are considered part of the franchise agreement.
The agreement states that franchisees must maintain the condition and appearance of the restaurant, including its fixtures, furniture, equipment, and signs, in accordance with Aw's standards. This includes regular cleaning, repainting, and redecorating of both the interior and exterior of the premises. Franchisees are also responsible for interior and exterior repairs and for repairing or replacing any damaged, worn-out, or obsolete items.
Aw also has the right to specify when franchisees must upgrade, refurbish, and redecorate the premises to conform to the current image of the brand. These upgrades can occur no more than once every five years and may include structural changes, remodeling, and the installation of new equipment. All changes are subject to Aw's prior written approval, ensuring consistency across all franchise locations.
These requirements ensure that all Papa Ray's Pizza Restaurants maintain a consistent brand image and meet certain standards of cleanliness and maintenance. For a potential franchisee, this means allocating resources for regular upkeep and potential periodic upgrades to comply with Aw's standards, as detailed in the Operations Manual and other communications.