What are examples of how Aw might supplement the information in Item 19?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
The FTC's Franchise Rule permits a franchisor to provide information about the actual or potential financial performance of its franchised and/or franchisor-owned outlets, if there is a reasonable basis for the information, and if the information is included in the Disclosure Document. Financial performance information that differs from that included in Item 19 may be given only if (1) a franchisor provides the actual records of an existing outlet you are considering buying; or (2) a franchisor supplements the information provided in this Item 19, for example, by providing information about possible performance at a particular location or under particular circumstances.
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting John Rayyan at 8 McGlashen Drive, South Barrington, IL 60010, phone: 847-322-5666, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD page 37)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Item 19 permits Aw to provide information about the actual or potential financial performance of its franchised and/or franchisor-owned outlets, assuming there is a reasonable basis for the information and it is included in the Disclosure Document. Aw can supplement the information provided in Item 19 by providing information about possible performance at a particular location or under particular circumstances.
However, the document states that Aw does not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. Furthermore, Aw does not authorize its employees or representatives to make any such representations either orally or in writing.
If a prospective franchisee is purchasing an existing outlet, Aw may provide the actual records of that outlet. The document also advises that if a prospective franchisee receives any other financial performance information or projections of their future income, they should report it to Aw's management by contacting John Rayyan at 8 McGlashen Drive, South Barrington, IL 60010, phone: 847-322-5666, the Federal Trade Commission, and the appropriate state regulatory agencies.