Are Aw employees allowed to make written representations about financial performance?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting John Rayyan at 8 McGlashen Drive, South Barrington, IL 60010, phone: 847-322-5666, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD page 37)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw does not authorize its employees or representatives to make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets, either orally or in writing. This policy is in place to ensure that prospective franchisees are not misled by potentially inaccurate or unsubstantiated financial claims.
However, if a prospective franchisee is purchasing an existing Aw outlet, Aw may provide the actual records of that specific outlet. This exception allows potential buyers to review the financial history of the location they are considering, providing a more concrete basis for their investment decision.
The FDD instructs prospective franchisees to report any unauthorized financial performance information or projections they receive to Aw's management, the Federal Trade Commission, and the appropriate state regulatory agencies. This measure is designed to protect potential franchisees from misleading or fraudulent claims and to maintain the integrity of the Aw franchise system.