Is an e-mail account required for communication with Aw and for online ordering?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
You must have high-speed Internet access and an e-mail account for communication with us and for on-line ordering for customers.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, franchisees are required to have both high-speed internet access and an e-mail account. This is explicitly for communication with Aw and to facilitate online ordering for customers. This requirement ensures that franchisees can effectively communicate with the franchisor and provide online ordering services to customers.
Having high-speed internet and an e-mail account is essential for the operation of a Papa Ray's Pizza Restaurant. It allows Aw to communicate important updates, changes, and other information to the franchisee. It also enables the franchisee to process online orders, which is a crucial part of the business.
Without high-speed internet and an e-mail account, a franchisee would not be able to effectively communicate with Aw or provide online ordering services to customers. This could lead to a number of problems, including missed communications, delayed orders, and dissatisfied customers. Therefore, it is important for all prospective franchisees to ensure that they have high-speed internet access and an e-mail account before opening a Papa Ray's Pizza Restaurant.