Can Aw change, improve, or further develop the System at any time?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
We offer franchises to own and operate a Papa Ray's Pizza & Wings Restaurant business (the "Papa Ray's Pizza Restaurant"), offering the products and services approved by us. You must sign our standard franchise agreement (the "Franchise Agreement") which is attached to this Disclosure Document as Exhibit B. You must operate your Papa Ray's Pizza Restaurant following our specific standards, practices, specifications, methods and procedures and décor and color schemes for all Papa Ray's Pizza Restaurants (all of which is referred to as the "System"). We may change, improve or further develop the System at any time. The System is currently identified by and Papa Ray's Pizza Restaurants will be operated under the service mark "Papa Ray's Pizza & Wings", our logo, and related marks and logos. The service mark "Papa Ray's Pizza & Wings", the logo, and all other proprietary trademarks, service marks, domain names, related logos and other commercial symbols owned by us are referred to in this Disclosure Document as the "Marks." We have no other business activities besides selling and supporting Papa Ray's Pizza Restaurant franchises.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 10–11)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw (operating as Papa Ray's Pizza & Wings) retains the right to modify its operating system at any time. Specifically, Aw may change, improve, or further develop the System, which encompasses the standards, practices, specifications, methods, procedures, décor, and color schemes for all Papa Ray's Pizza Restaurants.
This provision in the Franchise Agreement allows Aw to adapt to changing market conditions, customer preferences, and technological advancements. For a franchisee, this means that the way they operate their Papa Ray's Pizza Restaurant could evolve over time. These changes could involve new menu items, updated marketing strategies, revised operational procedures, or even modifications to the restaurant's design.
While Aw has the prerogative to make these changes, franchisees are obligated to implement them to maintain uniformity and consistency across the Papa Ray's Pizza & Wings brand. It is important for prospective franchisees to understand that the initial training and operational guidelines provided may not remain static throughout the term of the franchise agreement. Franchisees should inquire about the frequency and nature of potential system updates and how Aw communicates these changes to its franchisees.