Is Aw authorizing its employees or representatives to make financial performance representations?
Aw Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the franchisor's management by contacting John Rayyan at 8 McGlashen Drive, South Barrington, IL 60010, phone: 847-322-5666, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD page 37)
What This Means (2025 FDD)
According to Aw's 2025 Franchise Disclosure Document, Aw does not authorize its employees or representatives to make any representations, either orally or in writing, about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. This means that prospective franchisees should not rely on any financial performance claims made by Aw's employees or representatives. These types of claims are often viewed as unreliable since they are not formally vetted by the franchisor.
However, if a prospective franchisee is purchasing an existing Aw outlet, Aw may provide the actual records of that specific outlet. This is a common practice, as it gives the potential franchisee access to the unit's real financial data, allowing for a more informed investment decision.
The FDD also advises that if a prospective franchisee receives any other financial performance information or projections of future income, they should report it to Aw's management by contacting John Rayyan, as well as to the Federal Trade Commission and the appropriate state regulatory agencies. This is to ensure transparency and to protect potential franchisees from misleading information.