Under what conditions will Auntie Annes charge a training cancellation fee?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
travel and living expenses | On invoice | At any time, you can request, or we may require, additional on-site training and assistance beyond that which we must provide. We have no obligation to provide on-site training or assistance. We may change this fee from time to time. |
| Type of Fee1, 3 | Amount | Date Due | Remarks |
|---|---|---|---|
| Additional Support/ Consulting Fee | A reasonable fee, currently, $500 per representative per day, plus their travel and living expenses | On invoice | We may offer you consultation services beyond the support services under the Franchise Agreement, and if you accept them, we can charge you a consulting fee. We may change this fee from time to time. |
| Conference/ Program Fee | A reasonable fee, which will vary by program. | As incurred | We may charge you a reasonable fee for any conferences, conventions, programs, or training sessions that we conduct. We expect these fees to range from $0 to $2,500. |
| Training Cancellation Fee | Our out-of-pocket costs | On invoice | If you fail to cancel scheduled training at least 14 days prior to such trainin |
Source: Item 6 — OTHER FEES (FDD pages 30–44)
What This Means (2024 FDD)
According to Auntie Annes's 2024 Franchise Disclosure Document, a training cancellation fee may be imposed under specific circumstances. If a franchisee fails to cancel scheduled training at least 14 days prior to the training date, Auntie Annes may charge a fee. Additionally, if the franchisee is not adequately prepared to successfully complete the training, a fee may be assessed.
The amount of the training cancellation fee is based on Auntie Anne's out-of-pocket costs associated with the originally scheduled training. This includes any training fees and travel and living expenses incurred by Auntie Anne's representatives. In addition to covering these costs, Auntie Annes may also require the franchisee to pay an additional fee for any rescheduled training sessions.
This policy highlights the importance of franchisees providing timely notification of cancellation and ensuring they are well-prepared for training. Failing to do so can result in unexpected expenses. It is important for prospective franchisees to clarify the full scope of potential out-of-pocket costs and additional rescheduling fees with Auntie Annes to avoid financial surprises.