What is the total number of on-the-job training hours provided in the Auntie Annes training program?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
| Subject | Hours of Classroom Training | Hours of On-The-Job Training | Location |
|---|---|---|---|
| Hourly | Classroom: | ||
| Food Safety | 9 | 2 | currently, online |
| Station / Position Training | 3 | 46 | modules |
| Service Program | 1 | 4 | |
| Shift Management | On-the-Job: | ||
| Inventory | 0 | 1 | currently, |
| Ordering | 0 | 1 | Certified Training |
| Scheduling | 0 | 1 | Locations that we |
| Guest Recovery | 2 | 2 | specify |
| Running a Successful Shift | 5 | 12 | |
| End of Day Procedures | 0 | 2 | |
| Administrative | |||
| Retail Tech (all systems) | 3 | 3 | |
| Financials | 0 | 1 | |
| P&L 101 | 1 | 1 | |
| Marketing / Off Premise | |||
| Grass Roots Marketing | 0 | 1 | |
| Loyalty | 0.5 | 1 | |
| Catering and Off Premise Execution+ | 0.5 | 2 | |
| Total | 25 | 80 |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 61–77)
What This Means (2024 FDD)
According to Auntie Annes's 2024 Franchise Disclosure Document, the total hours of on-the-job training for hourly positions is 80 hours. This training covers various aspects of the business, including food safety (2 hours), station/position training (46 hours), service program (4 hours), inventory (1 hour), ordering (1 hour), scheduling (1 hour), guest recovery (2 hours), running a successful shift (12 hours), end of day procedures (2 hours), retail tech (3 hours), financials (1 hour), P&L 101 (1 hour), grass roots marketing (1 hour), loyalty (1/2 hour), and catering and off premise execution (2 hours).
Prospective franchisees should note that the on-the-job training is conducted at Certified Training Locations specified by Auntie Annes. This means franchisees and their staff will need to travel to these designated locations to complete the training, incurring potential travel and accommodation costs. The comprehensive nature of the training suggests that Auntie Annes places a strong emphasis on standardized operations and customer service, which can be beneficial for maintaining brand consistency.
It is also important to note that the training hours listed are specifically for hourly positions. The FDD does not specify the training hours for management or other roles, so franchisees should inquire about additional training requirements for different staff positions. Understanding the full scope of training, including any costs associated with travel and accommodation, is crucial for budgeting and planning the initial setup of the franchise.