Is there a training fee for Auntie Annes Subsequent Trainees, and if so, who pays it?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
Any Managers, Primary Contacts, Directors of Operations (as defined in Section 12.7.B. (Directors of Operations)) that you hire or appoint after the opening of the Franchised Business and any other persons we designate ("Subsequent Trainees") must attend and successfully complete our Management Training Program (or a modified version that we prescribe) before becoming involved in the operation of your Franchised Business.
You must pay us a reasonable training fee that we designate for each Subsequent Trainee that attends a Management Training Program.
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Annes' 2024 Franchise Disclosure Document, Subsequent Trainees, which include managers, primary contacts, directors of operations hired after the franchise opens, and any other designated personnel, are required to attend and successfully complete the Management Training Program. The franchisee is responsible for paying a reasonable training fee, as determined by Auntie Annes, for each Subsequent Trainee attending the Management Training Program.
This means that franchisees must budget for the ongoing training of new personnel who take on management roles or other key positions within their Auntie Annes franchise. The cost can vary depending on the 'reasonable training fee' that Auntie Annes sets, which is not specified in this document.
Furthermore, Auntie Annes retains the right to mandate that existing managers or employees attend or re-attend the Management Training Program if operational or performance issues are identified at the franchise location. This ensures that all staff members are adequately trained and up-to-date with Auntie Annes' standards and procedures, but it also means the franchisee could incur additional training fees beyond those for newly hired personnel.