What is the set-up fee for an Auntie Annes SRU, and is it refundable?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
Upon execution of this Agreement, Lessee shall pay to Lessor a nonrefundable $500 fee, the proceeds of which are, in part, used to pay or defray the expenses and costs incurred by Lessor to set-up the SRU.
Lessor, in its sole discretion, may assess a nonrefundable $750 fee, the proceeds of which are used to pay or defray the expenses and costs incurred by Lessor to provide instruction to the Lessee in the proper operation of the SRU ("Training Fee").
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Annes's 2024 Franchise Disclosure Document, a franchisee must pay a $500 set-up fee upon executing the Satellite Retail Unit (SRU) agreement. This fee contributes to covering Auntie Annes's expenses for setting up the SRU.
It is important to note that this $500 set-up fee is nonrefundable. This means that under no circumstances will Auntie Annes return the fee to the franchisee, even if the SRU does not proceed as planned.
In addition to the set-up fee, Auntie Annes may also charge a $750 training fee, which is also nonrefundable. This fee covers the costs Auntie Annes incurs to provide instruction to the franchisee on how to properly operate the SRU.