What are the requirements for an Auntie Annes manager to be designated as a Certified Training Manager?

According to Auntie Annes' 2024 Franchise Disclosure Document, a manager must meet specific criteria to become a Certified Training Manager. The manager must first complete the Management Training Program at least six months before applying for certification. They also need to maintain specific food safety programs and attend any additional required training programs that Auntie Annes may specify. Furthermore, the manager must meet any other qualifications that Auntie Annes may specify from time to time.

This certification is important because if Auntie Annes requires or permits a franchisee to provide the Management Training Program to their own trainees, at least one manager must be a Certified Training Manager. This allows the franchisee to train new staff internally, provided they also operate a Certified Training Location.

Auntie Annes retains the discretion to change the minimum requirements for certification of a Certified Training Location or a Certified Training Manager. They can also grant, withhold, or revoke certification for a Certified Training Location or a Certified Training Manager at any time. Certified Training Managers may also be required to be recertified if they transfer to another franchised business, no longer meet the current requirements, or annually. This ensures that all trainers are up-to-date with Auntie Annes' standards and practices.

If a Certified Training Manager is no longer a manager at the Certified Training Location or has their certification revoked, the franchised business must be re-certified before offering training again. This maintains the quality and consistency of training across all Auntie Annes locations. Prospective franchisees should inquire about the specific food safety programs and additional training requirements to fully understand the obligations of maintaining a Certified Training Manager.