What is my obligation regarding updates to Auntie Annes' specifications, Standards, or Manuals?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
- 4. Update Standards and Manuals. We will provide you with notice of any changes to our specifications, Standards, or the Manuals. You must immediately adopt any supplements to the Manuals that we provide to you. (Franchise Agreement, Section 8.3)
Manuals
The Manuals contain mandatory and suggested specifications, standards, and operating procedures. The Manuals are confidential, remain our property, and must be kept secure. The Manuals are currently provided electronically through the Learning Management System. Currently, you must pay a license fee to our Approved Supplier in order to use such system. We will give you an opportunity to view the Manuals in the corporate office or at another agreed-upon location before you purchase a franchise, if you so request.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 61–77)
What This Means (2024 FDD)
According to Auntie Annes's 2024 Franchise Disclosure Document, franchisees must adopt any supplements to the manuals that Auntie Annes provides. Auntie Anne's will provide notice of any changes to their specifications, standards, or the manuals. The manuals contain mandatory and suggested specifications, standards, and operating procedures.
The manuals are confidential, remain Auntie Anne's property, and must be kept secure. The manuals are currently provided electronically through the Learning Management System, and franchisees must pay a license fee to Auntie Anne's Approved Supplier to use the system.
Prior to purchasing a franchise, Auntie Anne's will provide an opportunity to view the manuals in the corporate office or at another agreed-upon location, if requested.