For a new Auntie Annes franchisee, how many days of on-site training will Auntie Annes provide at its own expense?
Auntie_Annes Franchise · 2024 FDDAnswer from 2024 FDD Document
f an Advertising Cooperative, at our request, you will provide to us all information we request related to the Advertising Cooperative and you must provide this information within 10 days after our request to you.
- 10.5 Our Advertising Materials. We may periodically formulate, develop, produce, and conduct, at our sole discretion, advertising or promotional programs in such form and media as we determine to be most effective. We may make available to you for you to purchase approved advertising and promotional materials, including signs, posters, collaterals, etc. that we have prepared. We or our affiliates will retain all copyrights relating to such advertising materials.
11. TRAINING AND SUPPORT
11.1 Management Training Program.
- A. Required Trainees. The "Required Trainees" shall consist of two Managers and any other individuals that we designate. The Required Trainees must attend and successfully complete the initial management training program for Businesses (the "Management Training Program"). All trainees must be over the age of 18 years and must meet any minimum experience requirements that we specify. In addition, we may, in our sole discretion, require your Primary Contact, if they will not be involved in the day-to-day operation of the Franchised Business, to complete a limited version of the Management Training Program to our satisfaction. If any of your Required Trainees have previously attended and successfully completed our Management Training Program and you or they have not defaulted under any other franchise agreement with us, we may, in our sole discretion, determine that such Required Trainee is not required to attend the Management Training Program again or will be required to attend a modified Management Training Program.
- B. Training Fees. Except as otherwise provided in this Section 11.1.B., we will provide the Management Training Program to your Required Trainees at no additional charge to the Required Trainees for the first two Franchised Businesses that you or your affiliates operate. For the third and subsequent Franchised Businesses that you or your affiliates operate, if we require you or you elect to receive the Management Training Program from us or our designee, you must pay us our then-current Management Training Program fee for all of your Required Trainees to attend in a single training session. You must pay us a reasonable training fee that we designate if (i) you elect to bring additional trainees, other than the Required Trainees, to the Management Training Program, (ii) your Required Trainees are trained in separate sessions, (iii)
any of your Required Trainees fail to successfully complete the Management Training Program and re-enroll in the program or are replaced with new trainees that enroll in the program, or (iv) we provide the Management Training Program to your Subsequent Trainees (as defined in Section 11.F. (Subsequent Trainees)).
- C. Attending Training. We will provide, or designate other parties to provide on our behalf, the Management Training Program periodically and permit you to register for an available program. Training programs are subject to space and time availability. All or certain portions of the Management Training Program may, in our discretion, be conducted online or in person at (i) our corporate headquarters, (ii) a Franchised Business that we designate that has been certified by us as an authorized training facility (a "Certified Training Location"), and/or (iii) other locations authorized by us. Your trainees may not attend the Management Training Program until (a) you have provided us with your fully signed Lease (if required) in a form that we have approved, (b) your Franchised Business is under construction, (c) you have provided us with evidence of the insurance that is required under your Franchise Agreement, and (d) you are within the eligible training period specified on Schedule A.
- D. Completion of Training. All of your Required Trainees must successfully complete our Management Training Program at least one week prior to the scheduled opening date of the Franchised Business. If your opening date changes and your required Trainees completed our Management Training Program more than 120 days before the revised opening date, we may require them to attend up to an additional week of training and may require you to pay our thencurrent daily training fee for each Required Trainee. We have the right in our reasonable discretion to determine whether a trainee has successfully completed the Management Training Program. If we conclude that a Required Trainee has failed to successfully complete the Management Training Program, that Required Trainee must re-enroll in our next scheduled applicable Management Training Program at no additional charge.
Source: Item 22 — CONTRACTS (FDD page 106)
What This Means (2024 FDD)
According to Auntie Annes' 2024 Franchise Disclosure Document, Auntie Annes does not specify a number of days for on-site training provided at its own expense. The FDD mentions a Management Training Program that Required Trainees must attend and successfully complete. Auntie Annes will provide this training program at no additional charge for the first two Franchised Businesses that a franchisee or their affiliates operate.
The training programs are subject to space and time availability and may be conducted online or in person at Auntie Anne's corporate headquarters, a Certified Training Location, or other authorized locations. Franchisees are responsible for all expenses related to training, including travel, food, lodging, compensation, and uniforms for their trainees.
After the franchise location opens, Auntie Annes may offer additional consulting or support services, including On-Site Training and remote support, for a reasonable fee. This fee may include a daily or hourly rate for each representative and reimbursement for travel and living expenses for On-Site Training. The availability of these additional services is at Auntie Annes' sole discretion.
Prospective franchisees should inquire with Auntie Annes about the typical duration and format of the Management Training Program, as well as the conditions under which on-site training is provided and any associated costs.